Shipping Information

All purchases over $99 receive free delivery (New Zealand only)

New Zealand: 

If life choices have led you to live in the beuatiful New Zealand countryside, then the unfortunate cost of that is slightly longer delivery times

If, however, you are contantly stuck in traffic wondering why you aren’t living in one of New Zealands picturesque countryside settlements, take solace in the fact that your online purchase will be delivered a little faster.

City/Town: Up to 3 business days

Rural: Up to 5 business days

Australia:

For our Australian cousins, as they say, good things take time. We will endeavour to get these across the ditch in the speediest of manners possible.

City/Town: Up to 5 business days

Rural: Up to 7 business days

Rest of the World:

Wow, you ,must really love our products, thanks! We will try and deliver your purchases as quickly as we can. Below are some indicative delivery times for some of the major ports around the world.

Asia: Up to 14 business days

UK/Europe: Up to 14 business days

USA/Canada: Up to 14 business days

Rest of the World: Up to 21 business days

Please be aware that some countires will require you to pay some sort of import, GST, VAT duty. Unfortunately this is a cost we do not cover. Please check your local customs website for further clarification.

 

 

Returns Policy

If you are not completely satisfied with your Alpha State purchase, you can return
the product within 14 days of receiving the item for a refund. We cannot return/refund the product if:
Apparel:
– The product has been washed
– The product has been used
– The product is returned in an unhygienic state
Nutrition/Supplements:
– The product has been opened
– The product or packaging has been damaged.
If any nutritional products are delivered damaged or you believe there is a fault with the nutritional product, please contact us straight away at info@alphastate.cc
Returns Procedure:
Please email info@alphastate.cc with your order number. We will email you a returns form to fill out. Please send the form and products to:
 
Alpha State Returns:
PO Box 300082
Albany,
Auckland 0752,
New Zealand
Refunds can take up to 14 days to process, after receiving the returned items.